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MedPro USA Health Services
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Customer Satisfaction Survey Caregiver Services
Customer Satisfaction Survey Caregiver Services
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CUSTOMER SATISFACTION SURVEY
Caregiver Services
1. Overall, how satisfied or dissatisfied were you with our company?
Please select your answer
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
2. Which of the following words would you use to describe our caregivers?
Reliable
Caring
Useful
Outstanding
Average
Poor Quality
Unreliable
Useless
If you choose Average, Poor Quality, Unreliable, and/or Useless, please provide your comments/suggestion.
3. How would you rate the quality of our care?
Please select your answer
Very high quality
High quality
Neither high nor low quality
Low quality
Extremely poor quality
If you choose Neither high nor low quality, Low quality, and/or Extremely poor quality, please provide your comments/suggestion.
4. Do you feel your privacy, dignity and personal needs were met?
Please select your answer
Yes
Somewhat
No
If you choose Somewhat and/or No, please provide your comments/suggestion.
5. Would you recommend our services to your friends/family?
Please select your answer
Yes
No
If you choose No at survey number 5, please provide your comments/suggestion.
6. Do you feel the care manager and or office staff were available to you as needed?
Please select your answer
Yes
No
If you choose No at survey number 6, please provide your comments/suggestion.
We value your suggestions/comments. Please make additional comments, concerns, or suggestions.
Date of this survey
Please type your name and your email address.
Thank you for your trust in our services.
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